Return Policy

Refund Policy:

Thank you for supporting Grande Trunke Home with your purchase. If for any reason you are not happy, return your purchase in it's original condition with tag/price attached within 7 days of post-marked date for a in-store credit or exchange less shipping costs. After 7 days, we are unable to offer in-store credit or exchange.  Special/Custom orders are not returnable.

All merchandise must be in the same condition it was purchased. 

The buyer is responsible for return shipping charges, and original shipping charges are non-refundable.  Please be sure to add a tracking number so you can verify the package has arrived.  We are not responsible for packages that are lost during shipment. 

To return your product or exchange or in-store credit, you should mail your item(s) to: Grande Trunke Home, 101 N. Lafayette, South Lyon MI 48178, United States

We reserve the right to deny or refuse full in-store credit or exchange based on the returned condition. 

If your order was shipped incorrectly, please contact us immediately so we can correct it for you.  Email within 5 days of receipt of your order.

Grande Trunke Home works hard to package your purchase with care.  If your item arrives damaged or broken during shipping, please contact us within 48 hours of receipt of your order and take a picture of how the order/item was received.  Email with receipt number and date of purchase along with your photos of the damage.  Grande Trunke Home will process the damaged order return and replace your item/product ASAP.

Should you have any questions regarding an online return, please call us at Grande Trunke Home at 248 446-6040 during normal business hours or leave a message and we will get back to you.

Thank you again for shopping with us!